Educational Technology

Need help? We’ve got you covered! 

Get help in Canvas 

Having a technical problem in your Canvas course? Need help getting started? Let us help! 

1. 1. In Canvas, click the Help icon on the Global Navigation Menu.  
   2. Choose Get help from 网赌正规真人实体在线平台 Ed Tech. 
   3. Your help request will be sent directly to our team! 

When sending your request, be sure to provide as much information as you can. Including: 

• • The course title 
  • Your instructor’s name 
  • The assignment, page, or Canvas feature you’re having a problem with 
  • As much detail as you can, like when the problem started and anything you’ve tried to solve it 

Our team will connect with you via email. We can also set up a time to connect with you via Zoom or telephone to troubleshoot in real time. 

 

Get help with the Educational Technology Help Request Form 

Not sure how to send a help request in Canvas? Have a general question or one about another ed tech app? Send us a help request with the Educational Technology Help Request Form! The form guides you in providing us with the right information to help you. Be sure to fill out the form completely. Our team will connect with you via email. We can also set up a time to connect with you via telephone or Zoom. 

Ed Tech Help Request Form

 

Check the Canvas Guides for Students 

Answers to your most common questions are in the Canvas Guides for Students! Browse by topic or search for the answer to your question. 

• Canvas Student Guide: Find answers to common questions about Canvas, with screenshots to help you follow along. 

• Canvas Student Videos: Watch overview videos that teach you the most important features of Canvas. 

• Canvas Student Android Guide: Learn how to use the Canvas Student app on your Android device. 

• Canvas Student iOS Guide: Learn how to use the Canvas Student app on your Apple device.